Me: So, how much of a discount to I get on services, if I join this VIP program?
Idiot: Um, actually, I don’t know.
Me: Well, the major benefit of buying this VIP program is supposed to be the discounts, so I really need to know what that is, to decide if it is worth it.
Idiot: Um, I think you have to pick one service, and that is the one that is discounted every month.
Me: Okaaaay. How about I pick THIS one.
***I point to it on the list.
Idiot: Okay, well, um, that is normally $100, and for VIPs it is like $90, so you get like a 15% discount.
Me: Ah. Interesting. So, have you gotten many people to sign up for this VIP program?
Idiot: Um, not really, why?
Me: Well, the numbers you gave me don’t really match up, so maybe people are confused about the benefits of it. It might be a good idea to ask your manager to explain it all to you more clearly.
Idiot: I am the manager.
Me: Oh. Okay, then. Yeah, I am going to pass on this, but thank you. Have a good day.