Idiot: I am getting an error when I try to use the form.
Me: Did you try the link right under the request form button, that says, “If you receive an error from the request form, click here for instructions” ?
Idiot: That link does not appear on my screen. Could you please send me the link through here?
Me: The link should be on the same page where you attempted to submit the request. Right below where you already clicked, on the next line. Are you saying that your screen does not look like this?
*I send a screenshot*
Me: If your screen is not showing that line, I need to submit a support request to find out why the site is not displaying all content. Could you send me a screenshot with that line missing, please?
Idiot: All set. Thank you.
*I guess that means, “Never mind, it was there the whole time, and I just didn’t feel like looking, and wanted you to just do it for me, but you didn’t fall for it.”